> ## Documentation Index
> Fetch the complete documentation index at: https://docs.openmic.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Frequently asked questions about OpenMic.

<AccordionGroup>
  <Accordion title="Does OpenMic fit my business needs?" icon="hammer" iconType="regular" defaultOpen={true}>
    If you're **automating customer interactions via phone, SMS, or email
    with AI agents** (for sales, support, or scheduling) — OpenMic is ideal.
    From basic scripts to advanced workflows with 5,000+ integrations, it
    streamlines operations across industries like real estate, healthcare,
    and e-commerce. Deploys on any channel with network access.
  </Accordion>

  <Accordion title="What if I need industry-specific customizations?" icon="face-monocle" iconType="solid" defaultOpen={false}>
    No issue — OpenMic supports tailored agents. Modular design covers TTS,
    STT, and LLM components. Integrate top providers like ElevenLabs for
    voices and Deepgram for transcription. - **With our partners:** Add API
    keys and select models in the dashboard. - **Your own setup:** Use
    custom endpoints via API. Combine elements for seamless, branded
    experiences.
  </Accordion>

  <Accordion title="Why not build my own AI voice system to cut costs?" icon="piggy-bank" iconType="solid" defaultOpen={false}>
    Possible, but real-time voice AI demands expertise in latency,
    reliability, and compliance — often leading to months of development.
    OpenMic manages these complexities, freeing you to focus on core
    business growth. Core expenses (TTS/STT/LLM) pass through from providers
    without markup; our fee covers orchestration and updates. Check
    [pricing](https://www.openmic.ai/pricing) for transparent plans starting
    at \$29/month.
  </Accordion>

  <Accordion title="How fast can I get started with OpenMic?" icon="gear" iconType="solid" defaultOpen={false}>
    Very quick — most go live in under 24 hours: - **Visual dashboard:**
    Drag-and-drop flows, templates for instant setup. - **API/SDKs:** Launch
    calls with minimal code; webhooks for advanced logic. No devs needed for
    basics; enterprise onboarding included.
  </Accordion>

  <Accordion title="What makes OpenMic stand out among voice AI platforms?" icon="bowling-pins" iconType="solid" defaultOpen={false}>
    OpenMic combines no-code simplicity with API power for businesses of all
    sizes. Sub-500ms latency, 99.99% uptime, and omnichannel support
    (phone/SMS/email) deliver reliable, scalable automation.
  </Accordion>

  <Accordion title="What's the typical response latency?" icon="bolt" iconType="solid" defaultOpen={false}>
    Under 500ms end-to-end, thanks to optimized pipelines and premium
    providers for natural, real-time conversations.
  </Accordion>

  <Accordion title="Are there discounts for high-volume commitments?" icon="chart-line" iconType="solid" defaultOpen={false}>
    Yes — plans scale affordably: Pro at $0.13/min over base, Agency
        		$0.12/min, Enterprise as low as \$0.08/min with SLAs.
  </Accordion>

  <Accordion title="Can OpenMic manage 100–500 daily sessions reliably?" icon="server" iconType="solid" defaultOpen={false}>
    Easily — handles 80+ concurrent calls in Agency plans, unlimited in
    Enterprise with custom scaling for peaks.
  </Accordion>

  <Accordion title="Is OpenMic compliant with key standards like HIPAA, SOC 2, and GDPR?" icon="shield-check" iconType="solid" defaultOpen={false}>
    Fully: - HIPAA and PCI for healthcare/finance - SOC 2 Type II audited -
    GDPR for global data Enterprise includes dedicated compliance support
    and reports.
  </Accordion>

  <Accordion title="How does OpenMic protect sensitive data like PII and PHI?" icon="lock" iconType="solid" defaultOpen={false}>
    Robust safeguards: - End-to-end encryption in transit/rest - Role-based
    access and full audit logs - Routine pentests and vulnerability scans -
    Minimal data retention policies All aligned with our security framework.
  </Accordion>

  <Accordion title="Does OpenMic allow white-labeling?" icon="building" iconType="solid" defaultOpen={false}>
    Yes — Agency and Enterprise plans enable full white-label embedding,
    with unlimited subaccounts for resellers.
  </Accordion>

  <Accordion title="Is on-premise deployment an option?" icon="building" iconType="solid" defaultOpen={false}>
    Cloud-first for speed and security; Enterprise offers hybrid/custom
    setups — reach out to sales.
  </Accordion>

  <Accordion title="Can OpenMic support multi-tenant architectures?" icon="building" iconType="solid" defaultOpen={false}>
    Absolutely — subaccounts and API isolation mimic Stripe's model, perfect
    for agencies managing multiple clients.
  </Accordion>
</AccordionGroup>