> ## Documentation Index
> Fetch the complete documentation index at: https://docs.openmic.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Leap Integration

> Connect your OpenMic assistant to Leap CRM to create leads and look up customers during live calls.

The **Leap** (JobProgress) integration lets your OpenMic agents create leads and look up existing customers directly from live calls.

***

## Prerequisites

1. **An active Leap (JobProgress) account**.
2. **An OpenMic account** with at least one agent created.
3. Access to the **OpenMic Dashboard**.

***

## Step 1: Connect Your Leap Account

1. Go to **Integrations** in your [OpenMic Dashboard](https://app.openmic.ai).
2. Locate the **Leap** card.
3. Click **Connect Leap**.
4. Log in and approve access.

***

## Step 2: Add Leap Tools to an Agent

1. Navigate to **Dashboard → Simple Agents**.
2. Select or create an agent.
3. Open the **Custom Functions** tab.
4. Click **Add Function** and choose from:
   * **Leap Create Lead** — Create a new prospect/lead
   * **Leap Get Customer** — Look up a customer by phone number

***

## Step 3: Configure Your System Prompt

```text theme={null}
You are a lead intake assistant for [Your Company Name]. You capture new leads in Leap.

Today's date and time is {{now.est}}.

Your Approach:
When a caller reaches out, use `get_leap_customer` to check if they're already a customer. If not, collect their information and create a new lead with `create_leap_lead`.

Key Rules:
- Always look up customers before creating new leads
- Collect name, email, phone, and reason for calling
```

<Warning>
  **Always include today's date in your system prompt** when your agent handles time-sensitive information.
  See [Dynamic Variables](/dynamic-variables) for all timezone options.
</Warning>

***

## Available Tools

### Leap Create Lead

Create a new prospect/lead in Leap CRM.

**Collected from caller:** Name, email, phone number, and project details.

***

### Leap Get Customer

Look up an existing customer in Leap by phone number.