July 2025
Streamlined Workflows and Scheduling
- Added Cal.com booking node with improved prompts for seamless, natural scheduling, plus SMS nodes and call transfers for better automation and personalization.
Post-Call Automation
- Enabled post-call webhooks, emails, and SMS for automated follow-ups, along with end call reason tracking to streamline processes.
Improved Call Handling and Testing
- Added max concurrent sessions, working hours checks, and test call options from the UI for efficient resource management and quick validation.
June 2025
Better Call Performance and Detection
- Added voicemail/silence detection with auto-hangup, noise cancellation, max call durations, and latency metrics for clearer, more reliable conversations.
Automated Notifications and Webhooks
- Introduced outbound webhooks and dynamic variables for flexible external notifications and data handling.
Programmatic Agent Setup
- Enabled basic APIs for creating inbound/outbound agents and agent settings validation for easier programmatic configurations.
May 2025
Upgraded Scheduling and Knowledge Tools
- Enhanced Cal.com function for better scheduling and knowledge base text extraction for efficient information retrieval.
Messaging Integrations
- Introduced recording URLs/callbacks, and custom SMS functions for triggering and post-call processing.
Campaign Management
- Enabled campaigns with custom timings for scheduled, targeted outreach.