Documentation Index
Fetch the complete documentation index at: https://docs.openmic.ai/llms.txt
Use this file to discover all available pages before exploring further.
Does OpenMic fit my business needs?
Does OpenMic fit my business needs?
If you’re automating customer interactions via phone, SMS, or email
with AI agents (for sales, support, or scheduling) — OpenMic is ideal.
From basic scripts to advanced workflows with 5,000+ integrations, it
streamlines operations across industries like real estate, healthcare,
and e-commerce. Deploys on any channel with network access.
What if I need industry-specific customizations?
What if I need industry-specific customizations?
No issue — OpenMic supports tailored agents. Modular design covers TTS,
STT, and LLM components. Integrate top providers like ElevenLabs for
voices and Deepgram for transcription. - With our partners: Add API
keys and select models in the dashboard. - Your own setup: Use
custom endpoints via API. Combine elements for seamless, branded
experiences.
Why not build my own AI voice system to cut costs?
Why not build my own AI voice system to cut costs?
Possible, but real-time voice AI demands expertise in latency,
reliability, and compliance — often leading to months of development.
OpenMic manages these complexities, freeing you to focus on core
business growth. Core expenses (TTS/STT/LLM) pass through from providers
without markup; our fee covers orchestration and updates. Check
pricing for transparent plans starting
at $29/month.
How fast can I get started with OpenMic?
How fast can I get started with OpenMic?
Very quick — most go live in under 24 hours: - Visual dashboard:
Drag-and-drop flows, templates for instant setup. - API/SDKs: Launch
calls with minimal code; webhooks for advanced logic. No devs needed for
basics; enterprise onboarding included.
What makes OpenMic stand out among voice AI platforms?
What makes OpenMic stand out among voice AI platforms?
OpenMic combines no-code simplicity with API power for businesses of all
sizes. Sub-500ms latency, 99.99% uptime, and omnichannel support
(phone/SMS/email) deliver reliable, scalable automation.
What's the typical response latency?
What's the typical response latency?
Under 500ms end-to-end, thanks to optimized pipelines and premium
providers for natural, real-time conversations.
Are there discounts for high-volume commitments?
Are there discounts for high-volume commitments?
Yes — plans scale affordably: Pro at 0.12/min, Enterprise as low as $0.08/min with SLAs.
Can OpenMic manage 100–500 daily sessions reliably?
Can OpenMic manage 100–500 daily sessions reliably?
Easily — handles 80+ concurrent calls in Agency plans, unlimited in
Enterprise with custom scaling for peaks.
Is OpenMic compliant with key standards like HIPAA, SOC 2, and GDPR?
Is OpenMic compliant with key standards like HIPAA, SOC 2, and GDPR?
Fully: - HIPAA and PCI for healthcare/finance - SOC 2 Type II audited -
GDPR for global data Enterprise includes dedicated compliance support
and reports.
How does OpenMic protect sensitive data like PII and PHI?
How does OpenMic protect sensitive data like PII and PHI?
Robust safeguards: - End-to-end encryption in transit/rest - Role-based
access and full audit logs - Routine pentests and vulnerability scans -
Minimal data retention policies All aligned with our security framework.
Does OpenMic allow white-labeling?
Does OpenMic allow white-labeling?
Yes — Agency and Enterprise plans enable full white-label embedding,
with unlimited subaccounts for resellers.
Is on-premise deployment an option?
Is on-premise deployment an option?
Cloud-first for speed and security; Enterprise offers hybrid/custom
setups — reach out to sales.
Can OpenMic support multi-tenant architectures?
Can OpenMic support multi-tenant architectures?
Absolutely — subaccounts and API isolation mimic Stripe’s model, perfect
for agencies managing multiple clients.