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The Attio integration lets your OpenMic agents create and retrieve person records in Attio CRM directly from live calls.

Prerequisites

  1. An active Attio account.
  2. An OpenMic account with at least one agent created.
  3. Access to the OpenMic Dashboard.

Step 1: Connect Your Attio Account

  1. Go to Integrations in your OpenMic Dashboard.
  2. Locate the Attio card.
  3. Click Connect Attio.
  4. Log in and approve access.

Step 2: Add Attio Tools to an Agent

  1. Navigate to Dashboard → Simple Agents.
  2. Select or create an agent.
  3. Open the Custom Functions tab.
  4. Click Add Function and choose from:
    • Attio Create Person — Create a new person record
    • Attio Get Person — Retrieve a person record
  5. For Create Person, you can optionally configure:
    • Test Phone Number — For web call testing
    • Default Country Code — Used to normalize phone numbers

Step 3: Configure Your System Prompt

Always include today’s date in your system prompt when your agent handles time-sensitive information. See Dynamic Variables for all timezone options.

Available Tools

Attio Create Person

Create a new person record in Attio. Collected from caller: Name, email, phone number.

Attio Get Person

Retrieve a person record from Attio by phone, email, or other identifiers.